Risecraft, LLC (a Delaware LLC)
Effective date: September 3, 2026
These Terms govern your use of DocuRise. Please read them, and the documents they incorporate in Section 1, before using the Service.
If you send email or messages through DocuRise, start with Sections 7 and 8. They set out who controls the personal data you collect and who carries the legal duty for the messages you send.
The Korean-language version is here.
Risecraft, LLC (dba DocuRise) ("DocuRise," "we," "us," "our") provides document security, viewer analytics, lead generation, contact management, digital document sales, and automated messaging tools (collectively, the "Service").
The following documents are incorporated by reference into these Terms:
Where these Terms and an incorporated document conflict, the data processing agreement controls on questions about processing personal data, and these Terms control on everything else.
You must be at least 18 years old to use the Service. You are responsible for all activity under your account and for keeping your credentials secure. If you register on behalf of an entity, you represent that you have authority to bind that entity. We may request documentation to resolve account ownership disputes.
If you grant a teammate access to your account through team features, you are responsible for what they do with it.
You will not, and will not permit anyone else to:
The AUP sets out prohibited uses in more detail.
You keep ownership of the content you upload or connect ("User Content"). You grant us a licence to host, store, reproduce, convert and transmit it as needed to operate the Service for you. That licence is limited to providing the Service and ends when you delete the content or close your account.
You represent that you have the rights necessary to grant this licence and that your User Content does not infringe anyone else's rights.
The Service provides access controls — passwords, email gates, expiry, watermarks — and reports on how viewers engage with your documents. These are deterrents and measurement tools, not guarantees. We do not warrant that a determined recipient cannot copy, screenshot, or redistribute a document you share with them.
Where you enable watermarking, the viewer's name and email address are displayed over the document. You are responsible for disclosing that to your viewers.
You may connect your own third-party accounts — Instagram, Slack, Google Sheets, an advertising account — to the Service. When you do, data moves between the Service and that platform as the integration describes, and its handling there is governed by that platform's terms and is your responsibility.
You are responsible for maintaining those connections and for complying with each platform's policies. We are not responsible for a third-party platform's availability, or for changes it makes to its API or terms.
Personal data in DocuRise splits into two categories, and which one applies determines who carries which obligations.
For personal data you collect through your own documents, folders, lead forms, contact management and messaging, you are the data controller and we are your processor. Our processing of that data is governed by the data processing agreement incorporated in Section 1, and you become a party to it by using the Service.
For data we process for our own purposes — account creation and management, subscription billing, operating and securing the Service, abuse prevention, and aggregate statistics — we are the controller and our Privacy Policy applies.
Where you are the controller, you will publish your own privacy notice, tell people what you collect and why, how long you keep it, and how to reach you, and you will respond first to access, correction, deletion and stop-processing requests.
We provide the infrastructure and tools that send email and KakaoTalk messages on your instruction. You are the sender. The following are your responsibility.
You will comply with all laws applicable to the messages you send through the Service, including those governing (a) acquiring the consents needed to send them lawfully, (b) the content of those messages, and (c) your sending practices. You must be able to point to an opt-in record or other evidence of consent for any commercial message you send. If a spam complaint, regulatory enquiry or dispute arises, producing that evidence is your responsibility.
When you upload contacts collected outside DocuRise and confirm that you have a lawful basis and the necessary consent for them, that confirmation is your legal attestation and you are responsible for its accuracy. We record when and how you made it. We do not, and cannot, verify the underlying consent.
You are responsible for determining which marketing rules apply to the people you send to and for complying with them. Depending on your audience that may include CAN-SPAM and the TCPA in the United States, GDPR and the ePrivacy rules in Europe, and the Korean Network Act's requirements on advertising labels, night-time sending, opt-out disclosure and periodic reconfirmation of consent.
Features we provide such as consent-expiry tracking, reconfirmation notices, consent acknowledgements, send-window restrictions and marketing footers are aids to your compliance.
We operate them in good faith to the extent we provide them, but we do not warrant that any individual feature satisfies any particular legal obligation of yours. Whether you leave a feature on, turn it off, or it does not behave as you expected, the legal duty remains yours. Check the in-product description of each feature for what it actually does.
You must keep consent to collect personal data separate from consent to receive marketing. For data subjects in South Korea you may not refuse to provide a document, or any other part of your offering, because someone declined marketing consent.
You are responsible for determining whether the Service is suitable for you to use in light of your own purposes and the regulations that apply to you. That includes, in particular:
We make no representation or warranty that the Service meets any particular regulatory requirement, and you should review the lawfulness and suitability of putting such data into the Service before you do. We do not provide a separate consent flow for special-category data or government identifiers, so we recommend you do not collect them through free-text form fields or file attachments.
Where we determine you have clearly breached Section 8, we may take the following steps without prior notice, and will tell you why promptly afterwards:
Examples of a clear breach include sending commercial messages to recipients confirmed not to have consented, sending to someone who has opted out, an abnormally high spam-complaint or bounce rate, and using contact data obtained improperly from a third party.
We take these steps to protect deliverability for everyone on the platform. We are not liable for losses arising from them absent our willful misconduct or gross negligence.
Paid plans and creator products are billed at the price, cycle and terms shown at checkout. Subscriptions renew automatically at the end of each cycle unless you cancel before the next cycle begins; you can cancel in your account settings.
We may change prices. For changes unfavourable to existing subscribers we give notice under Section 18, effective from the following billing cycle.
Before you subscribe we show you, on the checkout screen, that the subscription renews automatically, the amount and currency of each renewal, how often it renews, and how to cancel. We charge the payment method you gave us at the start of each renewal period until you cancel.
You can cancel at any time in your account settings, in the same place you subscribed, without contacting us or explaining why. Cancelling stops the next renewal; the period you have already paid for runs to its end. We send a receipt for every charge to the email address on the account.
Unless stated otherwise at checkout or required by law, payments are non-refundable once the service period has begun. Refunds for creator products are governed by that creator's stated policy and by applicable consumer law.
A Korea-only payment path is available for some creators' products. Transactions on that path are subject to additional disclosures at checkout and to the Korean terms, which identify the seller, the transaction broker, and the withdrawal and refund rules under Korean consumer law.
For fees we charge you, we may include or separately state any tax we are required to collect. For users in South Korea we handle value-added tax in accordance with the rules applicable to a foreign supplier of electronic services, and tax documentation is issued by whichever party issues it under the actual transaction structure.
For products you sell through the Service, you are responsible for the taxes, advertising and labelling rules, refund policy and consumer disclosures that apply to them, unless we have agreed otherwise in writing for a specific transaction flow.
If you believe content on DocuRise infringes your copyright, send a DMCA-compliant notice to dmca@docurise.io. We process takedown and counter-notification requests in accordance with 17 U.S.C. § 512, and may terminate the accounts of repeat infringers.
You may close your account at any time. We may suspend or terminate your account immediately for violation of these Terms or the AUP, or for any other reason with 30 days' notice. If we discontinue the Service entirely for business reasons, we will give 30 days' notice and a window to export your data.
On termination we may delete your User Content after a reasonable period. Data we processed on your behalf is destroyed as described in the data processing agreement. Sections 4, 14, 15, 16, 17 and 19 survive termination.
You agree to indemnify and hold Risecraft, LLC harmless from any claims, losses and legal fees arising from your use of the Service, your User Content, your breach of Section 7 or 8, or your violation of these Terms or any law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RISECRAFT, LLC'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 6 MONTHS BEFORE THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. These limits do not apply to liability arising from willful misconduct or gross negligence, or to any liability that cannot be limited under applicable law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Where consumer protection law gives you warranties that cannot be disclaimed, this section does not affect them.
17.1 Governing Law. Delaware law governs these Terms, except where mandatory local law applies to you.
17.2 Arbitration. Disputes shall be resolved by binding arbitration under the American Arbitration Association (AAA) Consumer Arbitration Rules. We will pay AAA filing fees for claims under $10,000 unless the claim is found frivolous. Either party may bring claims in small claims court instead. You may opt out of arbitration by emailing support@docurise.io within 30 days of accepting these Terms.
17.3 Class Action Waiver. CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS, NOT AS PART OF ANY CLASS OR REPRESENTATIVE ACTION.
17.4 Consumers in South Korea. Sections 17.1 to 17.3 do not apply to a consumer resident in South Korea to the extent Korean mandatory law provides otherwise. Korean consumer protection law, the Act on Consumer Protection in Electronic Commerce, the Personal Information Protection Act and the Act on the Regulation of Terms and Conditions take precedence for those users. Nothing in these Terms limits a Korean consumer's right to bring a claim in the court with jurisdiction over their address, or to seek mediation through the Korea Consumer Agency, the Electronic Commerce Mediation Committee, or the Personal Information Dispute Mediation Committee.
We may update these Terms and the incorporated documents. We post the change and its effective date at least 7 days beforehand, and for changes unfavourable to you or materially affecting your rights, at least 30 days beforehand with individual notice by email or in-app message.
Continued use after the effective date constitutes acceptance, and our individual notice will say so. If you disagree, you may close your account before the effective date; where you have prepaid for a period you will not use, we refund the unused portion as required by applicable law.
If any provision is unenforceable, the rest remain in effect. These Terms, together with the Privacy Policy, the data processing agreement, the AUP and the Viewer Terms of Use, are the entire agreement between you and Risecraft, LLC. You may not assign your rights under these Terms without our consent; we may assign ours without restriction.
The Korean-language version of these Terms is available here. The two versions reflect the law and the user protections that apply in each jurisdiction, so some provisions differ. For users in South Korea, Korean mandatory law prevails and whichever version is more favourable to the user applies.
Questions: support@docurise.io.